Do you have a knack for social media communication and want to help customers through Facebook Messenger? We’re searching for motivated people to fill remote chat support positions focused on Facebook interactions. This opportunity suits anyone who loves connecting with customers online and is starting their career in customer service.
Your daily responsibilities:
- Handle incoming messages on Facebook Messenger, answering questions, troubleshooting problems, and ensuring positive customer interactions.
- Complete our structured onboarding to become familiar with procedures and the range of customer questions you’ll encounter.
- Manage your conversations autonomously while staying courteous and maintaining professional communication standards.
Compensation:
- $35 per hour.
Requirements and qualifications:
- You’ll need a stable internet connection and an appropriate device for messaging platforms, such as a computer, phone, or tablet.
- Prior experience with customer chat support isn’t required, we’ll provide complete instruction for this position.
- Willing to dedicate a minimum of 5 hours weekly, with the option to set your preferred schedule.
Work location:
- Fully remote position, candidates from across the United States encouraged to apply.
If you’re looking for a fresh opportunity and value the autonomy to organize your own schedule, this position could be a great fit.